Privacy Policy · Vouchmark

Last Updated: September 12, 2025

This Privacy Policy describes how Vouchmark ("Company", "We", "Us", or "Our") collects, uses, and protects your personal data when you access or use Our services, including Our website and related platforms (collectively, the "Service"). It also explains your privacy rights and how the law protects you.

By accessing or using Our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Introduction

Vouchmark is a business verification service in Nigeria, designed to assist financial institutions, banks, companies, and investors in conducting due diligence on businesses. By offering an efficient means to search and retrieve information about registered companies, Vouchmark simplifies the verification process in Nigeria's complex business environment.

2. Information We Collect

When you interact with our website, services, or staff, we may collect:

Basic details – such as your name, email address, phone number, and company information.
Technical information – such as your IP address, browser type, device details, and usage data.
Other information you provide – such as details you share when making inquiries or using our services.

3. How We Use Your Data

We use your personal data to:

Provide and improve our services.
Communicate with you and respond to inquiries.
Personalize your experience on our platforms.
Fulfil legal and regulatory obligations.
Enhance security, fraud prevention, and service quality.

4. Sharing Your Data

We do not sell your personal information. We may share it with:

Trusted service providers – who assist us in delivering our services under strict confidentiality obligations.
Regulatory authorities or law enforcement – where required by law.

5. Your Rights

You have the following rights regarding your personal data:

Right to Information – to be informed about how your data is collected and used.
Right of Access – to request access to the personal data we hold about you.
Right to Rectification – to request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten) – to request the deletion of your data where there is no legal basis for retaining it.
Right to Restrict Processing – to request that we limit the way your data is used in certain circumstances.
Right to Data Portability – to receive your data in a structured, commonly used, and machine-readable format and transfer it to another provider.
Right to Object – to object to certain types of processing, including direct marketing or processing based on our legitimate interest.
Right not to be Subject to Automated Decision-Making (including Profiling) – to not be subject to a decision based solely on automated processing that significantly affects you.
Right to Withdraw Consent – to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise these rights, please contact our Data Protection Officer (DPO) using the details below.

6. Security & Retention

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your data will only be retained for as long as necessary to provide our services, comply with legal obligations, or meet contractual requirements.

7. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and tailor our services.

For more detailed information about the types of cookies we use, why we use them, and how you can manage your preferences, please see our Cookie Notice.

8. Contact Us

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact our Data Protection Officer:

Email: privacy@vouchmark.com

Privacy policy.